Effective Date: 10th January, 2025
Welcome to https://cosypha.com (“Website” or “Service”), operated by Evergreen Borders Limited, (“we,” “us,” or “our”). By accessing or using our Website, you agree to be bound by these Terms of Use (“Terms”). Please read them carefully. If you do not agree to these Terms, you must not use our Website.
1. Acceptance of Terms By accessing or using the Website, you confirm that you are at least 18 years old or of legal age in your jurisdiction to enter into binding agreements. If you are accessing the Website on behalf of an entity, you represent and warrant that you have the authority to bind that entity to these Terms.
2. Changes to Terms We reserve the right to update, modify, or replace any part of these Terms at our sole discretion. Any changes will be effective immediately upon posting. Your continued use of the Website after such changes constitutes your acceptance of the revised Terms. Please review these Terms periodically.
3. Use of Website You agree to use the Website only for lawful purposes and in accordance with these Terms. Prohibited activities include, but are not limited to:
- Violating any applicable laws or regulations.
- Interfering with the security, performance, or functionality of the Website.
- Using automated tools (e.g., bots, scrapers) without our permission.
- Misrepresenting your identity or affiliation.
4. Intellectual Property All content on the Website, including text, images, logos, and designs, is the intellectual property of Evergreen Borders Limited or its licensors. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.
5. Product Descriptions and Availability We strive to ensure that the product descriptions, images, and prices displayed on the Website are accurate. However, we do not guarantee that such information is error-free, complete, or current. All products are subject to availability, and we reserve the right to discontinue any product at any time without notice.
6. Orders and Payments 6.1 Order Acceptance: Placing an order does not constitute acceptance. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product availability.
6.2 Pricing: Prices are listed in USD and exclude applicable taxes and shipping fees unless otherwise stated.
6.3 Payment: All payments must be made at the time of purchase. We accept VISA, Mastercard, PayPal, Amex and M-PESA . By providing payment information, you represent and warrant that you are authorized to use the payment method.
7. Shipping and Delivery Shipping times and costs are provided at checkout. We are not responsible for delays caused by shipping carriers or customs processes. Risk of loss transfers to you upon delivery to the carrier.
8. Returns and Refunds 4. Returns, Refunds, and Exchanges
We strive to ensure your satisfaction. Our policy is as follows:
a. Returnable Products
- Products can be returned within 14 days of delivery, provided they are unused and in their original packaging.
- Proof of purchase is required.
b. Non-Returnable Products
- Custom-made or personalized products are non-refundable unless they arrive damaged or defective.
c. Refund Process
- Refunds will be issued to the original payment method within 7 business days of receiving the returned item.
- Shipping costs for returns are the customer’s responsibility unless the product was defective.
By making a purchase, you agree to the terms stated therein.
9. User Accounts 9.1 Account Creation: To access certain features, you may need to create an account. You agree to provide accurate and complete information and to keep your login credentials secure.
9.2 Account Termination: We may suspend or terminate your account if you violate these Terms or engage in fraudulent activity.
10. Limitation of Liability To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of the Website or purchase of products. This limitation applies even if we were advised of the possibility of such damages.
11. Indemnification You agree to indemnify, defend, and hold harmless Evergreen Borders Limited, its affiliates, employees, and agents from any claims, damages, or expenses arising out of your violation of these Terms or misuse of the Website.
12. Governing Law These Terms shall be governed by the laws of Kenya, without regard to its conflict of law principles. Any disputes shall be resolved exclusively in the courts located in Kenya.
13. Contact Information If you have any questions about these Terms, please contact us at:
- Email: [email protected]
- Phone: +254707198024
By using our Website, you agree to abide by these Terms of Use. Thank you for visiting https://cosypha.com !